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We are one of the largest Nextiva partners and are personal friends with leadership and ownership of this company. This a great story - mostly for what YOU do for the community but a nice story about our friends at Nextiva. If you're looking for a phone vendor, I can't recommend enough that you talk to Nextiva and give them a wrote: And seeing how quickly they pulled this together, and how thorough they were, was very impressive. Considering how complex a VOIP phone setup can be, with so many pieces that can fall through the cracks, I'd still say it was a 100% success.Īnyway, we can't express to them how much we appreciate all the work their team put in. We had one or two very minor hiccups but we were able to immediately contact support and the problems were corrected right away. Their entire support staff was on board and were always available by phone and email. In about 72 hours they created 50 users, inputted all the local phone numbers, created the routing rules - everything, including some quick training for our team. We reached out to them to see if they'd be willing to work with us and they immediately offered an in-kind donation of their services. We heard from a friend of a friend that United Way of Los Angeles had run a successful virtual telethon and they used Nextiva to handle the VOIP setup, ACD routing, etc. Possibility of running a virtual telethon – literally all volunteers answering
#NEXTIVA SUPPORT EMAIL ADDRESS TV#
Were recently approached by our area’s largest TV news station about the Were experiencing poverty and we expect that number to rise significantly. Before the crisis, 200,000 residents in this region Like the rest of the world, the COVID-19 pandemic has affected We're a United Way, a fund-raising and community organizing non-profit.